I’m a Product Manager passionate about building innovative solutions that empower users and drive meaningful impact. With experience leading agile teams and collaborating across disciplines, I specialize in delivering user-centered products that align with strategic goals.
I thrive in fast-paced environments where creativity and practicality intersect, and I’m energized by the opportunity to work with motivated teams on challenging and impactful projects. My background in UX research and marketing has equipped me to craft seamless, engaging experiences that drive value for learners and customers alike.
Web Design - 1st Class Hons
The Open University, Hull
MSc Computer Science with AI - Ongoing
York University, York (Part-Time, Remote)
I am currently a Product Owner at Cambridge University Press & Assessment, where I lead initiatives to integrate and enhance user identity and security across over 30 digital services. My work focuses on driving strategic alignment, improving user experience for millions, and ensuring the highest standards of compliance in an agile environment.
Previously, I held leadership roles where I managed digital transformation projects, developed innovative SaaS products, and optimized customer journeys. For instance, I implemented CRM solutions and launched scalable platforms that generated significant business growth while improving operational efficiency.
My journey in product management has been defined by a passion for building meaningful, user-centered solutions. Whether working on security-enhanced platforms or collaborating on emerging technologies, I thrive on creating experiences that drive impact and innovation..
As a Product Owner at Cambridge University Press & Assessment, I lead the integration of over 30 digital services with SAP CDC, creating a seamless and secure login experience for millions of users worldwide. I played a pivotal role in implementing multi-factor authentication (MFA) and ensuring security compliance for OFQUAL-regulated exam content.
In addition to enhancing user security, I developed a comprehensive 3-year product roadmap, aligning strategic objectives with user needs. This experience has honed my ability to deliver impactful, user-centered solutions while navigating complex challenges in fast-paced, high-stakes environments.
As Digital Services Lead at The One Point, I delivered innovative digital solutions that drove business growth and operational efficiency. I successfully launched CRM systems tailored to client needs and introduced a website development service to expand the company’s digital offerings.
My role involved collaborating with cross-functional teams to optimize processes and deliver user-centered solutions that aligned with business objectives. This experience strengthened my ability to manage resources effectively, oversee complex projects, and deliver measurable results in a dynamic environment.
Zhanjiang Middle School, China
2016 - 2020
As an English Teacher in Zhanjiang, China, I designed and delivered engaging lessons for middle school students, focusing on language exposure through listening and speaking practice. My approach emphasised building confidence and fluency in a practical, immersive environment, without relying on traditional homework or written assignments. This allowed students to develop their skills naturally while fostering a genuine interest in the English language.
In addition to teaching, I contributed to the development of Frog Voyage, an innovative educational tool designed for schools to help students learn about other languages and cultures. This project involved creating interactive and engaging content to inspire curiosity and cross-cultural understanding. Through this work, I gained valuable experience in educational product development and honed my ability to craft tools that support global learning initiatives.
I am passionate about bringing ideas to life through my own projects, which allow me to explore creativity, problem-solving, and innovation outside of traditional work settings. Whether developing educational tools, experimenting with new technologies, or creating solutions that address real-world challenges, I enjoy the process of turning concepts into impactful products.
These personal projects not only fuel my curiosity but also help me refine my skills and gain new perspectives, which I bring into my professional work.